Tickets for the true Visitor

With Sealed Tickets, we give ticket sales back to the visitors and put resellers out of business.

What is a ‘Sealed Ticket’?

Sealed Tickets are tickets that can only be downloaded shortly before the event. A visitor can still buy the tickets, they just can’t be downloaded yet. Once the tickets are available for download, the visitor will receive an email.

What does this mean for you?

Visitor

If you’re a visitor of an event, this means that you will be able to download your tickets shortly before the event begins (about a day). If you’ve purchased tickets for a group of people, you’ll be able to assign the tickets or send them to your friends once they are available for download.

Organiser

If you’re an organiser, this means that your ticket sales will be fairer. Loyal visitors of a recurring event will no longer feel like they are fighting an unfair battle against resellers who buy tickets in bulk.

How will I know when I can download my ticket(s)?

Shortly before the event (about a day), you’ll be able to download your ticket(s).

I want to sell my ticket(s). What now?

You can put your ticket(s) up for offer on TicketSwap. You can do this through the link in the confirmation email. Keep in mind that the maximum asking price for a resold ticket is 120% of the original ticket price and that selling your ticket(s) to a new visitor always happens via SecureSwap.

Reselling tickets through Tixel

You can resell your ticket(s) through Tixel. At Tixel, they scan all tickets to check that they are valid and the maximum mark-up is 20% on top of the original ticket price. Are your tickets not what you paid for? Then you get your money back.

What is SecureSwap?

SecureSwap ensures that the original ticket is invalidated and that the buyer receives a brand new ticket, including his or her details and a new QR-code. By invalidating the original ticket, the buyer can rest assured that they will always receive a valid ticket.

I am a reseller and I bought a bunch of tickets in bulk in the hopes of becoming a millionaire.

You’re going to have to put that million on hold. The best advice we can give you is to use the link in your confirmation email to put your tickets up for sale. The margin is very small, so you won’t make a lot of profit off of it. In fact, after all the time and energy you’ve put into this, there probably won’t be any profit left at all. On the other hand, you could actually go and visit the event (and invite all your friends to join you too); in which case we hope you have a great time!

Ticket shop

Tracking

Dashboard

Door management

Support

Integrations

Finances

Secondary Sales

Festivals

Food & Beverage

Exhibition

Business

Club Night

Sports

Concert

Theatre

Club

Case Studies

Knowledge Base

Help Centre

Blog

Webinars

Industry events

Do your need help with your Eventix account?

Organiser support

Do you need help with the ticket you bought?

Ticket support