Frequently Asked Questions

We think you can find your answer here. Please contact us if you have any questions left.

Frequently asked questions by our visitors

If you have not received your tickets we advise you to wait for half an hour. If the tickets have still not arrived please click the button below

[href]faq.visitor.not-received.link

You can but it is not needed. The QR code on your ticket can be scanned from the screen on your phone. Do not forget to charge your phone!



Eventix has different types of customers with different types of questions. That's why we have a seperate section with frequently asked questions for event organisers within our help documentation.