How can I request a refund?

If you’ve bought tickets for an event, but you’re unable to attend, you’ll need to contact the event organiser as they can execute this for you.

Step 1
Contact the event organiser to request your refund. 

You can find the organiser’s contact details on their website or social media pages.


Step 2
If the event organiser doesn’t grant you permission, Eventix isn’t able to carry out the refund without their approval.