Features

Ticket shop

Easily embedded into your website

Tracking

Data-driven decision-making

Dashboard

Easy to use and mobile-friendly

Door management

Full service queue management

Support

We can help make your ticket sales a breeze

Integrations

Seamlessly connect your favourite tools

Finances

We’ll help you avoid any administrative headaches

Secondary Sales

Easy and safe for your ticket buyers
Industries

Festivals

Festivals

Business

Business

Exhibition

Events

Club Night

Concert

Food & Beverage

Sport

Sports

Venues

Club

Theatre

Pricing
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Features

Ticket shop

Easily embedded into your website

Tracking

Data-driven decision-making

Dashboard

Easy to use and mobile-friendly

Door management

Full service queue management

Support

We can help make your ticket sales a breeze

Integrations

Seamlessly connect your favourite tools

Finances

We’ll help you avoid any administrative headaches

Secondary Sales

Easy and safe for your ticket buyers

Industries

Pricing

Organiser support

Find your answer or get in contact with us.

Ticket support

Find your tickets or answers to your ticket-related questions.
Join for free
Log in
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Overview

Welcome to the ticket FAQ

Sealed Tickets

Refunds

Rebook tickets

Order status page

Tickets not received

Order

Payments

Optional products

Purchase tickets

Personalisation of your tickets

If your tickets say ‘Personalisation needed’, you’ll need to add personal details to the tickets before they can be downloaded.

What is ticket personalisation, and why is it necessary? 

Ticket personalisation involves providing your name and other additional information, which is added directly to the e-ticket. This information ensures that the ticket is assigned to the person named on the ticket.

How do I personalise my ticket?
Personalising your ticket is easy. Go to your Order Status Page by clicking the ‘Download your tickets’ button in your order confirmation email. The Order Status Page will automatically show you the input fields for the next ticket needing personalisation.


Once you have completed this step, your ticket will become available for download.