My tickets are preparing
If your tickets are preparing, you won’t be able to download them yet as they are still being generated. In most cases, your tickets will be ready in a matter of minutes.
Easily embedded into your website
Data-driven decision-making
Easy to use and mobile-friendly
Full service queue management
We can help make your ticket sales a breeze
Seamlessly connect your favourite tools
Avoid administrative headaches
Easy and safe for your ticket buyers
Flexible ticket types for each audience
Upsell and increase your revenue easily
Offer tickets for specific dates and time slots
Handle hybrid events with flexible ticketing
Easily manage multiple ticket shops
Manage your seating plans and entrance
Control queues and busy doors efficiently
Manage events with custom seating plans
Promote multiple events in one ticket shop
Easily embedded into your website
Data-driven decision-making
Easy to use and mobile-friendly
Full service queue management
We can help make your ticket sales a breeze
Seamlessly connect your favourite tools
Avoid administrative headaches
Easy and safe for your ticket buyers
Flexible ticket types for each audience
Upsell and increase your revenue easily
Offer tickets for specific dates and time slots
Handle hybrid events with flexible ticketing
Easily manage multiple ticket shops
Manage your seating plans and entrance
Control queues and busy doors efficiently
Manage events with custom seating plans
Promote multiple events in one ticket shop
If your tickets are preparing, you won’t be able to download them yet as they are still being generated. In most cases, your tickets will be ready in a matter of minutes.
If this isn’t the case, please follow the step below so we can resend your tickets.
Step 1
Please send an email to tickets@eventix.io with the following information:
- An explanation that you’re unable to download the tickets
- The name of the event
- The email address used to purchase the tickets
- A copy of the bank statement of the transaction
It’s important that we receive all of the above information in order to help you as quickly as possible.